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In my last article, I introduced the Leader-Member Exchange theory or LMX as it’s known. LMX suggests that every leader has a unique, individual relationship with each follower and that each of these relationships is different in terms of the quality of the interactions. LMX also goes on to suggest that as leaders we have a definite “in-group” and “out-group” and the group individual followers end up in will determine the quality of the interaction and relationship we have with each follower.
So, if the Leader-Member Exchange theory is accurate and we accept that we have [...]
